Feedback and Complaints

We strive to make All Family Nursing Care a place that is inclusive, diverse and empowers everyone to live fulfilling lives.

We strongly value the feedback from our customers and other agents and use the feedback to improve our outcomes.

If you have any feedback or complaints about our company, our employees or our process, we would like to hear from you. We take all feedback and complaints serious and protect any confidential information submitted to us.

In person
Level 6, 16 East Street, Ipswich, QLD 4305.

By Phone
(07) 2800 6757

Online
www.afnc.com.au

Email
info@afnc.com.au

Contact us using this form below.

Would you like to identify yourself?

Name

First Name

Last Name

Phone

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Feedback / Complaint

What actions or steps do you think should be taken?

If you are not happy with our response you can escalate your complaint to an external agency. For example:

NDIS Quality and Safeguards Commission here
Queensland Ombudsman (Out of Home Care) here
Disability Services Commissioner (DHHS Funded Services, TAC Funded Services) here